Shipping Costs
We are pleased to inform you that we always offer free shipping for any order placed on our store. Additionally, we guarantee secure and fast delivery using DHL Express service (or other express couriers). You can rely on us to receive your products without any additional shipping costs, and our reliable delivery partner will ensure that your package arrives quickly and safely.
Shipping Times
Using DHL Express service (or other express couriers), we typically take 7-14 business days from product shipment from the supplier to delivery to the customer. During busy periods, such as the holiday season, delivery may take longer (7-20 business days) as couriers are overloaded globally. We ask for your patience, but you can rest assured that your package will arrive as promised.
Shipping Date
We usually take 2-4 days to process packages before shipping. You will receive the tracking number and a video (and/or photo) of the product on the social media platform through which you contacted us before shipping. If, for any reason, you are not satisfied, you have the option to change or cancel the order before shipping, provided it is done very quickly (see Return Policy).
Taxes and Duties
You do not have to worry about paying duties or additional taxes on our packages. The costs indicated include all necessary expenses for delivery.
Customs Seizure of Package
In case your package is seized by customs, contact us immediately, and we will promptly ship you a new order to ensure that you receive your products without any issues.
We hope this information is helpful to you, and we remain at your disposal for any other questions or needs regarding your order. Thank you for choosing us as your trusted store!